When people have questions about your health solution, why do so few of them call your concierge who can answer their questions?
A concierge is there for one thing - taking action.
Your potential patient doesn’t know if they want to take action yet.
They don’t want to put themselves out there.
They’re not at the action-taking stage. They’re at the contemplation stage.
What helps to get someone through the contemplation stage and ready for action?
Decades of research have taught us that a mini-program can boil down all that time that it might take someone to get ready into an experience that gets them ready with a sense of urgency about why now, and why you.
Then they’re ready to talk to a concierge.
What can adding a tiny mini-contemplation program mean to your business?
Well, ambulatory surgical care center Value Health found that it increased their enrollment by more than 50%.
If you have gaps you need to bridge in your health enrollment pipeline, in my role as Chief Product Officer at Affective Health, I can help. Get in touch.